Returns
Return & Refund Policy.
VernnikZ does not accept returns for size issues, fit preferences, or change of mind. Please refer to our Size Guide before ordering.
Damaged or defective items
If you receive a product that is damaged, defective, or different from what you ordered, we will replace it or issue a refund. You must report the issue within 48 hours of delivery.
How to report
Email hello@vernnikz.com with your order ID, a clear description of the issue, and photos of the product and packaging.
Refund process
Once your return is approved and the item is received back at our studio, refunds are processed within 5–7 business days to the original payment method.
Not eligible
Items washed, worn, altered, or without original tags are not eligible for return. Innerwear, accessories, and final-sale items are non-returnable.
Questions?
Reach customer care at +91 8292973555 or hello@vernnikz.com.